Contact Us

Reach Us

24/7 Emergency Line

The fastest way to reach us is the phone. Call and a real person picks up — day, night, weekend, or holiday — gives you an honest ETA, and tells you what to do to stay safe before the crew arrives. We're a phone-first operation on purpose: in a water emergency, a live voice beats a contact form every time.

Call (469) 895-7900

What to Have Ready When You Call

You don't need to have anything figured out before you call — that's our job. But if you can, it helps to tell us a few things so we bring the right crew and equipment:

• Your address and the best number to reach you on.
• Where the water is and roughly how much — a damp patch, a steady drip, or standing water across the floor.
• Whether you know the source (burst pipe, roof leak, appliance, slab) and whether it's still leaking.
• If you've already shut off the water or the breaker to a wet area.

If it's an active emergency, call first and gather the rest while we're on the way. For non-urgent questions — a past job, an insurance document, or general advice — email works too, and we'll reply as soon as we're off a job.

Prefer to read about the process first? Start with our emergency water damage page to see what happens from the moment you call.

Find Us

Our Dallas Location

We dispatch from 1575 Regal Row, Dallas, TX 75247 — on Regal Row in northwest Dallas (75247), near Love Field and the Dallas Market Center in the Stemmons corridor. The address is here for reference and trust; for urgent jobs, call first so we can roll a crew rather than have you drive over.

Where We Go

Service Area

SummitFrame Restore serves Dallas and the surrounding DFW metro 24/7 — reaching most neighborhoods within hours via I-35E, Loop 12, I-635, the Dallas North Tollway, and US-75. We cover the city and the suburbs in every direction:

• North & northeast: Plano, Frisco, McKinney, Allen, Richardson, Carrollton, Garland, Rowlett
• West: Irving, Las Colinas, Coppell, Grand Prairie, Addison, Lewisville, Flower Mound
• South & southeast: Mesquite, DeSoto, Mansfield, Rockwall
• Inside Dallas: North Dallas, Lake Highlands, Lakewood, Oak Lawn, Bluffview, and the Swiss Avenue historic district

Not sure if you're in range? Call and we'll tell you honestly how fast we can reach you.